Travel insurance: What happens if you catch Ebola while on holiday?

  • Will your travel insurance cover your medical bills and extraction if you get Ebola?

    In early October 2014, with the help of the US Navy, a new mobile laboratory opened at Island Clinic, one of the WHO-supported Ebola Treatment Units (ETU) in Monrovia, Liberia. Photo: WHO/R. Sørenson

    In early October 2014, with the help of the US Navy, a new mobile laboratory opened at Island Clinic, one of the WHO-supported Ebola Treatment Units (ETU) in Monrovia, Liberia. Photo: WHO/R. Sørenson

  • Will you be covered if Ebola breaks out in the country you are travelling to, and all flights are grounded?

This time of year many New Zealanders are contemplating holidays, which usually means busy airports, crowded aircraft and exotic destinations which, to some people’s thinking, may risk greater exposure to the Ebola outbreak… but is there really a cause for concern? And, what are your options if you contract the virus while on holiday?

Besides one or two isolated events in the United States and Spain, the disease remains largely confined to West Africa – although health officials are monitoring the situation carefully.

If you’re travelling over this Christmas 2014, you may be wondering how your travel insurance would respond to the Ebola crisis that is currently unfolding.

Travel insurance would really ‘kick in’ only if there were to be an insured event e.g. the airline stops all flights going to your destination.

If you decide not to go, or perhaps delay the flights for 6 months to see what happens, that may not be classified as an insured event. In which case, the travel insurance would not cover those costs of delaying the flights and any other consequential losses (e.g. loss of deposits for hotels, car hire, etc).

It is a difficult situation to address categorically, because each case stands on its own merits, but the general rule is that if you cancel the trip (unless there is some factor such as a broken leg that prevents you from travelling), your travel insurance will not cover you.

If you were, at the most remote of chances, to catch the disease and you were not travelling against airline advice, then your travel insurance would cover medical and related costs.

All insurance policies have sub-limits for certain cover types (e.g. $10k for baggage, unlimited medical, etc) – so it is always a good idea to check what your insurance limitations apply to your policy. For example, check to see if your policy has unlimited medical expenses coverage, and if it covers the costs of getting you back to New Zealand – as well as coverage for some follow on treatment.

Generally, if you use an insurance adviser, you will be notified if there are any limitations to the cover or if there is a ‘block’ on any new business being written for certain locations.

As soon as your tickets are booked, your travel insurance policy should be put in place immediately.

If you have booked to go to a certain destination 12 months prior and didn’t take travel insurance until a month before you left, you could be faced with a situation where they cannot get travel insurance if the insurer, for example, has put a ban on new business for whatever reason, or you experience some sort of medical condition that prevents you from getting insurance cover.

If you would like to know more, give us a call – we’re always happy to have a chat.

Sum insured replaces open ended home insurance in New Zealand

Screen Shot 2014-09-11 at 9.25.03 amThe Christchurch earthquakes changed the face of insurance in New Zealand and ushered in a new form of home insurance called sum insured – your home is insured for an agreed fixed amount – which applies to all home owners regardless of where they live, whether Auckland, the Hawkes Bay or Stewart Island.

While sum insured is new to New Zealand, our country enjoyed the privilege of being one of the few, if not the only nation, where the sum insured rules did not previously apply (until now, home insurance was based on open ended insurance, which means you could insure to replace to an agreed size, rather than an agreed amount).

Essentially, however, sum insured means that your home may still be insured for what it’s worth.

The only difference is that you have to determine its worth before you begin the policy, and it’s critical that you make sure you have the value correct.

There are three ways to determine value:

1. You may accept the default home value calculation provided by your insurer.

However, numerous media articles and studies have determined that going with your insurer’s default amount may leave you significantly under-insured.

2. You may use the Cordell rebuilding cost calculator (adapted from Australia), but even community organisation Cancern warns that homeowners should not rely on the calculator.

Cancern’s Leanne Curtis told the New Zealand Herald: “Unless people get qualified quantity surveyors in, they are going to miss something. A bigger concern is that people don’t really understand enough about what their insurance covers.”

You can use a specialist property valuer (good enough for most homeowners) and or building or quantity surveyor services to get a true estimate of how much it will cost to rebuild your property.

A valuation may cost between $400 and $600, but it is essential you understand the true value of your property, and it is not as easy at it seems.

For example, if a house cost’s $300,000 to rebuild in one part of Auckland, it could cost $320,000 to rebuild in another part of Auckland because of access issues or building materials. That’s why it is important to be know your own situation thoroughly.

If you want advice one what might be the best way forward for yourself, feel free to give me a call on 021 889 413 or send me an email via our contacts page.

 

 

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